1 reviews | Active since Oct 2016

21 Oct 2016, 15:49

Payment to closed account - please reverse

<p>My sister paid into my standard bank account today not knowing this account was closed (I had received NO notice the account was to be closed either) I tried calling customer care but they cannot tell me what the status on the account is or whether I will even get the money. Id be happy for the money to be returned to my sister as I have yet to be happy with any service received from Standard bank and would hate to have to open an account with them just to get my money minus some ridiculous service fee they will no doubt trump up. Please can someone tell me what will happen to the money?</p>

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Replies (1)
Standard Bank
Standard Bank's reply24 Oct 2016, 09:20
Official

Good day Kirsten Nel

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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