FR
Frans R
1 reviews | Active since Jul 2011
29 Mar 2021, 08:34
Payment to Benificiary not received not showing on Statement
Yesterday i made a payment of R 4500 To Loanro insolvensies but they haven't received the payment yet probably because of a system problem at Standard bank. What happened to the payment Please note i am unable not allowed to answer my cellphone *** at work i am not allowed to please contact Mr FD Roodt my husband ***
Thank you
Regards Mrs ACM Roodt 82042****4088
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
30 Mar 2021, 01:50 Hello Mrs ACM Roodt, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply30 Mar 2021, 01:50
Official
Hello Mrs ACM Roodt, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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FR
Frans R's updateReviewer Update
30 Mar 2021, 20:45Closing account
I would like to close my cheque account
I would like to close my cheque account
FR
Frans R's update30 Mar 2021, 20:45
Reviewer Update
Closing account
I would like to close my cheque account
I would like to close my cheque account
FR
Frans R's updateReviewer Update
30 Mar 2021, 22:10I tried to close my cheque account online but can't tried to write an email to support within the app i was logged out. Im closing my account due to several irregularities on the internet banking app at first money dissapeared from my account std bank said it was an IT error but nothing else immediate payments from the app to my capitec account takes one day proof of payments takes a day
FR
Frans R's update30 Mar 2021, 22:10
Reviewer Update
I tried to close my cheque account online but can't tried to write an email to support within the app i was logged out. Im closing my account due to several irregularities on the internet banking app at first money dissapeared from my account std bank said it was an IT error but nothing else immediate payments from the app to my capitec account takes one day proof of payments takes a day
FR
Frans R's updateReviewer Update
01 Apr 2021, 15:17Only an electronic reply
FR
Frans R's update01 Apr 2021, 15:17
Reviewer Update
Only an electronic reply