Payment to a beneficiary hanging for 6 days

Hellopeter<br> <br> I would like to express my strong dissatisfaction towards standard bank. I made an electronic transfer of R500 into one of my loaded beneficiaries on the 15th of May 2015. Up to now my beneficiary has not received the money. I called standard bank prestige yesterday and was told the money was not deducted form my account but I could see that there was a debit in my account with no corresponding credit to show that the money came back to my account. After a lot of arguments , I was told the money would show in the beneficiary ABSA account later in the day of which it never showed up. I even requested that the transaction be reversed back to my account but nothing has been done. I called standard bank again today and as I was holding my airtime got finished and the phone cut but the prestige agent could not even have the courtesy to call back. am disgusted<br> <br> I am disgusted by this bad service and attitude. I need my money back in my account toady<br> <br> regards