Payment stopped by yourselves
My insurer has advised that 2 debit orders to them were stopped and returned by yourselves. Amounts of R1270.25, for Dec and Jan. What is going on? I did not stop these payments. They have now cancelled my policy!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
09 Jan 2019, 11:50 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply09 Jan 2019, 11:50
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
's updateReviewer Update
09 Jan 2019, 12:12Hi,
This has been resolved. The insurance company was at fault.
thanks
's update09 Jan 2019, 12:12
Reviewer Update
Hi,
This has been resolved. The insurance company was at fault.
thanks