NB
Naomi B

1 reviews | Active since Sept 2022

01 Sept 2022, 09:15

Payment still not reflecting in my account

I receive my salary every month on the last day of the month. Yesterday I was paid before 7:00 as always and magically my salary is still not reflecting in my Capitec account, Capitec says they can't even see it on their side and I must phone Standard bank. How do I do that if I do not have a Standard bank account, My debit orders are bouncing because of this and no one seems to care. I really think this is pathetic.

0
Replies (1)
Standard Bank
Standard Bank's reply01 Sept 2022, 09:25
Official
Good day Naomi

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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