1 reviews | Active since Jul 2016
Payment Restructure Application - ***
<p>Have a Standardbank Vehicle Finance account, final Baloon payment were deducted from my account. did not have the full amount available to pay. contacted standardbank immediately to assist. they email a restructure of payment document to be completed. all completed on 2 Sept and were told that it would take 3 weeks plus to reply. calling every week to follow up but no luck. Did forward all info to ********** and to ********** I the mean time it reflects negative on my credit profile. Do standard bank want to assist me in restructiring the balance ?? I need urgent help</p>
Good day Etienne Celliers
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Etienne Celliers
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Mrs Celliers
We refer to the e-mail correspondence and confirm that the matter has been addressed.
Thanks,
Complaints Resolution Centre
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Dear Mrs Celliers
We refer to the e-mail correspondence and confirm that the matter has been addressed.
Thanks,
Complaints Resolution Centre
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