Payment Problems

<p>today I contacted your call center due to an SMS received (Which stated no reason why I should call standard bank).</p> <p> </p> <p>I got in touch with a call center agent (Olwethu Cgqweni, personal loans division, 3 Simmons Street, Johannesburg). The SMS was sent due to non payment on my revolving credit account (non payment for 4 months, not sure how she gets this as a payment was made in April 2017). She demanded the full settlement of this account. </p> <p> </p> <p>I have tried to make payments against this account without success since April this year due to the account being blocked. To add further frustration , I have struggled to login to my internet banking as standard bank decided to activate one time pin to login (standard bank has the incorrect cell phone number on record to deliver the OTP, despite numerous attempts to change this at the branch). Eventually I figured out I could bypass the OTP by using the standard bank App. However by this stage the account has been blocked. Following this the call center agent stated I should make a manual payment. When I try this I get the following error (technical issue.... try again later), this error just repeats itself.</p> <p> </p> <p>I'm asking can someone contact me, so I can make payment arrangements.</p> <p> </p> <p>Quite frankly I'm disgusted that you bully your clients like this. Especially when I'm trying to give you money.</p> <p> </p> <p>As for the full settlement non sense, either make payment arrangements with me or take me to court. I know that no judge will agree with these guerilla tactics nor the does the NCA.</p>