BM
Boitumelo M

1 reviews | Active since Jun 2014

24 Mar 2015, 13:38

PAYMENT NOT UPDATED ON ITC

i have just gone through my ITC report and I realised that the payment made as a settlement to the loan account has Not been updated on ITC.<br> <br> Please advice me as to when the settlement payment will be updated on my ITC profile as this has a negative impact on my ITC rating.<br> <br> I am need urgent assistance in this regard ,<br> <br> I am not happy at this stage as I was continously being called to make payment and now I have made payment I need this matter to be sorted out urgently .<br> <br> I need this matter sorted out urgently and as soon as possible.<br> <br> Keep me updated .<br> <br> <br> GB Matima<br> ***<br> ***

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Replies (1)
Standard Bank
Standard Bank's reply25 Mar 2015, 11:11
Official
Hello Ore29x,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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