MM
Mittah M

1 reviews | Active since Jun 2024

29 Oct 2024, 12:14

Payment not cleared

I made an immediate payment in Friday to FNB account to arrange for my mother's funeral which is tomorrow and the money hasn't cleared into the FNB account, I went to the branch yesterday and today but there's no help or ETA on when this will be resolved. I am unable to buy food for the funeral which is an inconvenience. I am disheartened

0
Replies (1)
Standard Bank
Standard Bank's reply29 Oct 2024, 12:24
Official
Hi Mittah

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team***