TP
TANYA P

1 reviews | Active since Aug 2020

25 Mar 2021, 08:54

PAYMENT MADE NOT CREDITED

GOOD DAY ONCE AGAIN MY DEBIT ORDER WENT THROUGH FOR MY LOAN ACCOUNT BUT THE MONEY DOES NOT REFLECT IN MY LOAN ACCOUNT???? PLEASE ALLOCATE PAYMENTS. IF YOU HAND ME OVER AGAIN FOR MONEY PAID I WILL BE FURIOUS.

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Replies (1)
Standard Bank
Standard Bank's reply25 Mar 2021, 12:22
Official
Hello Tanya, 

Thank you for posting your comment. 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
We apologize for the inconvenience and undue frustration, this has caused. 
We greatly appreciate your continued support 
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********