NM
Nani M

1 reviews | Active since Jun 2017

12 Jun 2017, 10:39

Payment into my credit card returned but not to my debit account

<p>Standard Bank handed over my credit card account to Daly Corporation. Daly then contacted me to make arrangements. We agreed on R985 per month which will be paid into my account every month. I got in touch with Daly Corporation recently to ask for the status on my account. To my surprise all the payments made into my credit card were returned but I dont know where or who to because i certainly have not been receiving them! Can Standard Bank please return my money to me since they, together with Daly Corporation have not been updating my account</p>

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Replies (2)
Standard Bank
Standard Bank's reply14 Jun 2017, 12:23
Official

Dear Ms Makhalema

Thank you for posting the message and allowing us to look into the matter.

Kindly refer to our telephonic conversation wherein the feedback was provided.

Thanks,

Complaint Resolution Centre

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NM
Nani M's update14 Jun 2017, 16:17
Reviewer Update

Standard Bank's Nkululeko Sithole called me and promised to resolve the issue with Daly Cooperation(the lawyers). He even went as far as sending me my current statement showing all the payments I have made. Thanks