AW
Arthur W

1 reviews | Active since Mar 2016

18 Feb 2021, 10:04

Payment Holliday Feedback?

Hi i have app**** for the Payment holiday on 26th January and received an email saying i will be provided with an outcome within 10 Days, till today i have not received any feedback? please advised thanks

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Replies (1)
Standard Bank
Standard Bank's reply18 Feb 2021, 12:08
Official
Hello Arthur, 

Thank you for posting your comment. 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
We apologize for the inconvenience and undue frustration, this has caused. 
We greatly appreciate your continued support 
Kind regards, Complaint Resolution Centre ********** ********** (fax) *********** 

Best regards,