PK
Paula K
1 reviews | Active since Nov 2017
16 Mar 2021, 08:28
Payment Holiday ****
Standard Bank allowed for a 3 month payment holiday due to Covid but still deducts funds. How can that be a payment holiday if they still debit
Helpful (0)
Replies (2)0
Replies (2)PK
Paula K's updateReviewer Update
18 Mar 2021, 15:14Still no reply from Standard Bank
Why why why
Why why why
PK
Paula K's update18 Mar 2021, 15:14
Reviewer Update
Still no reply from Standard Bank
Why why why
Why why why
Standard Bank's replyOfficial
24 Mar 2021, 22:27Hello Paula
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
Standard Bank's reply24 Mar 2021, 22:27
Official
Hello Paula
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre