Payment Holiday Not Removed, As a Result Additional Charges App****

Good day

3 months ago I choose to go on a payment holiday which was a complete nightmare as there was a 2 month delay. Finally after me contacting you repeatedly Xavier was able to assist.

On the 25th August the payments should have been reinstated and deducted from my account as previously done HOWEVER instead I was charged R700. 00 interest on my loan with other additional charges because the money was not automatically paid and I presume reinstated. I did not do a transfer initially because I was worried that the money would go off and I would have paid double. This is not right. Can you please get yourselves together because this payment holiday is not well managed.

I put this on Hello Peter because when I email you, noone out of THREE people responded