Payment Holiday - Joint Home Loan

Request for Payment Holiday - Joint Home Loan Account. Dear Standard Bank, I am writing to formally complain and request a three-month payment holiday on my joint home loan account. My wife and I are currently experiencing financial hardship due to both of us being unemployed. Background: * We have consistently made our monthly bond repayments on time since the inception of the account, with the exception of a previous payment holiday granted during the COVID-19 pandemic. * During the previous payment holiday, I was not unemployed, and neither was my wife. However, Standard Bank did not inquire about my wife's financial status or whether she had the means to service the bond during that period. Current Situation: * Both my wife and I are currently unemployed, making it extremely difficult to meet our financial obligations, including the monthly bond repayments. * We understand the importance of maintaining our creditworthiness and have always prioritized our financial commitments.

We kindly request that Standard Bank reconsider our situation and grant us a three-month payment holiday to allow us time to get our finances back on track. We believe this temporary measure will prevent us from defaulting on our loan and ensure we can continue to meet our long-term financial goals.

We request a prompt and positive response to our request for a payment holiday. We are confident that this will be a mutually beneficial solution that will allow us to overcome this temporary financial challenge.

Thank you for your time and consideration. Sincerely. Mr M Bayat