BK
Bereng K

1 reviews | Active since Jun 2020

07 Dec 2020, 10:45

Payment holiday

Two weeks back I received an email from Standard bank dshlrestructures that my payment holiday application was approved and that Kevin Ndala was given the task to laod it accordingly but today the same Kevin said that there is no feedback regarding my payment holiday application. The email I received two weeks back states that my application was approved on the 10th November 2020. Please help

0
Replies (2)
Standard Bank
Standard Bank's reply07 Dec 2020, 13:01
Official
Hello Bereng Khahlane

Thank you for posting your comments. 

Your matter has been escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply18 Dec 2020, 15:56
Official
Hello Bereng

Thank you for bringing your concerns to our attention. 

An email was sent to you requesting further details.

Awaiting your response.

Kind regards 
Complaint Resolution Centre 
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