BM
Benton M

1 reviews | Active since Sept 2013

09 Feb 2023, 10:02

Payment Holiday

I app**** for a payment holiday since I havent been working. Standard approved it. But I dont understand why on earth Standard Bank still try to debit their money every month especially when the payment holiday in place. As a result i have had to incurr the 147 fee that they charge for each failed debit order. Trust me, i love Standard Bank with all of my heart and i have been with them for over 20 years. What they are doing is so uncalled for. Can somebody help to stop this nonsense and refund me

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Replies (1)
Standard Bank
Standard Bank's reply09 Feb 2023, 10:10
Official
Hi Benton

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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