tB
theunis B

1 reviews | Active since Oct 2013

28 Feb 2017, 09:34

Payment has been ****...

<p>Good day.</p> <p>After missing ONE payment i have received alot of sms's,a warning letter and a phone call.suppose that is standard procedures.</p> <p>Not asking why the payment wasnt made or "how we can help you"but WHEN the payment will be received...</p> <p>No one is replying to a e-mail i send and being on hold for 20min and wasting more money is where i stop.</p> <p>I would just like to inform you that the payment to my crediit card has been made.</p> <p>Thank you very much.</p> <p>Theunis Bosch</p>

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Replies (1)
Standard Bank
Standard Bank's reply28 Feb 2017, 12:17
Official

Good day

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide look into the matter and put a fix into it.

Best regards


Complaint Resolution Centre
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