1 reviews | Active since Mar 2017

02 Apr 2020, 11:24

payment break lie

they claim to be assisting individuals during this covid pandemic while it's not true. how can the qualifying criteria be for people to earn less than R7500, what type of house would you buy if you earn that less? how many people are earning that amount and they managed to buy houses? they need to be investigated for lying during these trying times. we earn more than that and we would like to be included on this payment break.

0
Replies (3)
Standard Bank
Standard Bank's reply03 Apr 2020, 06:35
Official
Dear Jabu
 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.   We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support  Kind regards  Complaint Resolution Centre******
Standard Bank
Standard Bank's reply17 Apr 2020, 11:38
Official
Dear Jabu Jp

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response.

Clint Petersen
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply22 Apr 2020, 10:12
Official
Dear Jabu Jp

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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