NM
Nnyalleng M

1 reviews | Active since Apr 2015

18 Jul 2019, 19:31

Payment arrangements

On the 2nd March 2019 at 12h55 I called and spoke to ROXY about my bond arrears. On the 15th April 2017 I spoke to Neli and Keneilwe at 15h53 trying to make arrangements on my bond arrears. On the 29th Apr 2019 at 15h53 I spoke to Nthabiseng. Everytime I call I am told they can't find my account so as to make arrangements. Nthabiseng then asked me to call ***. I did call and spoke to Lindisiwe at 15h55. She also told me that they can't find my account. On the 9th May I spoke to Mapelo at 1****. On the 1st July at 10h52 I spoke to Jazel who transfered me to Millicent.

MAY YOU PLEASE LISTEN TO ALL THOSE CALLS. I was surprised to receive the sms today.

Nnyalleng Motikoe ***

0
Replies (2)
Standard Bank
Standard Bank's reply19 Jul 2019, 05:28
Official
 Good day Nnyalleng

Thank you for posting a comment.
   
 One of our consultants will be in contact with you as soon as possible.
   
 Regards,
 Complaint Resolution Centre
 ***
 
Standard Bank
Standard Bank's reply19 Jul 2019, 14:37
Official
Good day Miss Motikoe
 As per our email correspondence, this matter has been resolved.
 
 Regards,
 Complaints Resolution Center
 ***