TA
Tracey A

1 reviews | Active since Sept 2012

15 Aug 2024, 07:54

Payment arrangement due to affordability

I have offered to pay a certain amount since the get go. It was not taken into account. I am deeply disappointed by this as my initial conversation I advised I can pay a certain amount of the arrears. Please escalate to a manager immediately.

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Replies (1)
Standard Bank
Standard Bank's reply15 Aug 2024, 07:59
Official
Dear Tracy

 Thank you for coming back to us.

Our team is still looking into this matter and will be in touch with you. We are doing our best to ensure that all your concerns are amicably resolved.

We value your continued support and patience. 

Kindest regards
Standard Bank Hello Peter Team 
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