CV
Cherry-Dene Viljoen
1 reviews | Active since Jun 2023
27 Jun 2023, 20:51
Payment Allocation
Paid into our Standard Bank home loan on 8 May and to date it has not even been allocated. I have been calling, emailing, DM on messenger and this is still not resolved. Meanwhile the interest rates just keep climbing.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
28 Jun 2023, 07:00Dear Cherry -Dene
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please send your proof of payment to the email address below and advise once done so we can assist effectively.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please send your proof of payment to the email address below and advise once done so we can assist effectively.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Jun 2023, 07:00
Official
Dear Cherry -Dene
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please send your proof of payment to the email address below and advise once done so we can assist effectively.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please send your proof of payment to the email address below and advise once done so we can assist effectively.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
29 Jun 2023, 14:10Dear Cherry- Dene
We have reached out to our Home Loans team and they have confirmed that they are still dealing with this matter.
We will keep in touch with further feedback.
Our sincere apologies for the delay.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We have reached out to our Home Loans team and they have confirmed that they are still dealing with this matter.
We will keep in touch with further feedback.
Our sincere apologies for the delay.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Jun 2023, 14:10
Official
Dear Cherry- Dene
We have reached out to our Home Loans team and they have confirmed that they are still dealing with this matter.
We will keep in touch with further feedback.
Our sincere apologies for the delay.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We have reached out to our Home Loans team and they have confirmed that they are still dealing with this matter.
We will keep in touch with further feedback.
Our sincere apologies for the delay.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***