Paying standard bank for 8 years for R30 000 SEEMS *******

Good Day

I have taken a credit card with standard bank in 2018. I have been payment my account every month. There was a time that i lost my job and skipped a few months in 2020 which i then made a bulk payment of R8000. My account was up to date thereafter and ever since been upto date. My credit amount that i took was R25000- R30 000 I have been paying every month and i am still outstanding R17000 how is that possible. You are ******* and suck the living yes out of me. How can i be paying for almost 8 years and my amount to be paid is 17000 If this is not sorted i will be moving to the OMBUDSMAN and FAIS. This is unacceptable and will not pay my whole life when if you calculate my contract time frame it should have been closed a long time ago. In actual fact you owe me money if i have been paying for 8 years which is *******. Sort this out and you have 21 days to make sure that i must be refunded or what is due to me or i take it further. If your director cannot sees these things that he should be exposed. Kind Regards Raeesah Junior