BK
Bb K
1 reviews | Active since Jun 2018
03 Feb 2025, 16:39
Paying SBFC for what?
Standard Bank Financial Consultancy.My mother has a Stanlib account and every month she is paying a broker fee,no broker has ever contacted us,I have cancelled the financial broker with Stanlib.Please pay back all the broker fees you took from her,because what was the point of all that money?
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
03 Feb 2025, 16:43Dear Customer,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
We have referred your complaint to Stanlib complaints team for further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
We have referred your complaint to Stanlib complaints team for further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Feb 2025, 16:43
Official
Dear Customer,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
We have referred your complaint to Stanlib complaints team for further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
We have referred your complaint to Stanlib complaints team for further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***