CS
Corlea S

1 reviews | Active since Jan 2023

04 Jan 2023, 14:44

Paying insurance on a vehicle that is not driveable

I bough a vehicle from Nissan with Standard bank finance.

My grandson was driving the vehicle and was involved in a accident but the insurance did not want to payout as I failed to list him as a driver.

Please note that the insurance that did not want to pay out was independent and not from Standard bank finance.

The vehicle is now standing at a Panel beater but it is to expensive to repair.

I cancelled the insurance from the independent insurance company as there is no need for insurance as the vehicle is not driveable.

Standard bank than added their own insurance.

I called many times and have been send around the block without anyone able to assist in this matter.

The original payment on the vehicle was set at R3500 per month but now I am almost paying R6000 per month for a vehicle that is not drivable.

Your assistance on this matter would be highly appreciated.

Kind regards Corlea Smit

0
Replies (1)
Standard Bank
Standard Bank's reply04 Jan 2023, 15:00
Official
Good Day Corlea

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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