PG
Patricia G
1 reviews | Active since Mar 2018
05 Apr 2020, 10:06
Paying for Bank Statements
I have to pay R30 per month for statements I need going further back than a year??? With FNB and Nedbank you download as far back that is needed.
Not impressed at all, furthermore I requested for a statement which I am paying R180 for and not getting it on the same day.
Your service SUCKS!!!! I am going to tell everyone how bad I have been treated.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
06 Apr 2020, 11:40Hello Patricia Gilchrist
Thank you posting your comments.
We looking into your matter and feedback will be as soon as possible.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you posting your comments.
We looking into your matter and feedback will be as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply06 Apr 2020, 11:40
Official
Hello Patricia Gilchrist
Thank you posting your comments.
We looking into your matter and feedback will be as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you posting your comments.
We looking into your matter and feedback will be as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
14 Apr 2020, 11:28Good day Miss Girlchrist
Thank you for your post.
Referring to our e-mail correspondence, the matter has been resolved.
Please be informed that the statements fee charged is in accordance to the pricing guide for the year 2020 for access accounts. Each year our pricing gets reviewed and a pricing guide is made available to our clients, via website, pricing brochures in the branches, statement insert.
Copies of the requested statements have been delivered to you successfully.
Kind regards
Complaint Resolution Centre
***
***
Thank you for your post.
Referring to our e-mail correspondence, the matter has been resolved.
Please be informed that the statements fee charged is in accordance to the pricing guide for the year 2020 for access accounts. Each year our pricing gets reviewed and a pricing guide is made available to our clients, via website, pricing brochures in the branches, statement insert.
Copies of the requested statements have been delivered to you successfully.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply14 Apr 2020, 11:28
Official
Good day Miss Girlchrist
Thank you for your post.
Referring to our e-mail correspondence, the matter has been resolved.
Please be informed that the statements fee charged is in accordance to the pricing guide for the year 2020 for access accounts. Each year our pricing gets reviewed and a pricing guide is made available to our clients, via website, pricing brochures in the branches, statement insert.
Copies of the requested statements have been delivered to you successfully.
Kind regards
Complaint Resolution Centre
***
***
Thank you for your post.
Referring to our e-mail correspondence, the matter has been resolved.
Please be informed that the statements fee charged is in accordance to the pricing guide for the year 2020 for access accounts. Each year our pricing gets reviewed and a pricing guide is made available to our clients, via website, pricing brochures in the branches, statement insert.
Copies of the requested statements have been delivered to you successfully.
Kind regards
Complaint Resolution Centre
***
***