Payback the money

I bought a ticket from iticket who say they use your merchant services. I bought a concert ticket on the 17 March 2015 and paid the same day using my credit card. Alas this morning a month later money was deducted again from my account. This is a serious breach of my privacy and electronic information as l do not understand why Standard Bank/itickets still had my credit card details after l paid more than a month ago. All my money was swiped from account leaving me with no access to my money. I was told by itickets that l will be contacted by you to resolve the issue but l have not received any correspondence. I have to wait for 24 or 48 hours. This is unacceptable and goes against the consumer protection act and The Electronic Communications and Transactions Act. Between the two of you someone owes me an apology for inconveniencing me and dipping their claws in my account without my permission.