ED
ELIZABETH D
1 reviews | Active since Jun 2023
06 Feb 2026, 10:10
Payback my R560 x 2 dispense failed transactions
On 3 Feb 2026 at Zorba's, Kadila centre, std bank atm in President Steyn, Pretoria North, I withdraw money, only the 3rd transaction was successful, the other 2 was cancelled, no refund is made yet, I am in Hoedspruit working at a Lodge with no wifi or phone signal during the day, see transaction attached, 2 x R560 have to be paid back into my account please. STD REF ME TO FNB AND THEY REQUEST ME TO COME IN, STD BANK NEED TO FIX THIS...AUTOBANK ***5..CODE R001...TIME 08H40...DATE 2026.02.03
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Replies (2)
Standard Bank's replyOfficial
06 Feb 2026, 10:12Dear Elizabeth,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Feb 2026, 10:12
Official
Dear Elizabeth,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
06 Feb 2026, 11:27Dear Elizabeth,
Thank you for taking our call.
Please refer the matter to FNB
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please refer the matter to FNB
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Feb 2026, 11:27
Official
Dear Elizabeth,
Thank you for taking our call.
Please refer the matter to FNB
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please refer the matter to FNB
Kindest Regards
Standard Bank Hello Peter Team
***