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Portia M
1 reviews | Active since Nov 2017
03 Aug 2021, 09:46
Pay back the money
I have always play lotto via cellphone banking, I have won lots of R5 but not been paid out, can they compile all my R5 and pay them back as I don't know why I can sit on minus but not getting my R5 payout
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Standard Bank's replyOfficial
04 Aug 2021, 05:06Hello Portia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Aug 2021, 05:06
Official
Hello Portia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***