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quentinhume Q
1 reviews | Active since Sept 2016
11 Nov 2019, 08:44
PAY BACK MY MONEY STANDARD BAN****
Standard Bank ATM at Kensington Liquors Port Elizabeth is never in a working condition with money inside ATM. They stole money for service fee and yet I am not refunded. Standard bank needs to pay back my money and have that ATM removed asap. I will review Standard Bank every day for taking my money for no service!!!!
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Replies (2)
Standard Bank's replyOfficial
12 Nov 2019, 02:31Hello Quentin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply12 Nov 2019, 02:31
Official
Hello Quentin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
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quentinhume Q's updateReviewer Update
12 Nov 2019, 08:09When are you removing this ATM? You are taking service money for a ATM that is not in working condition!!! Pay back my service fee that you STOLE. How many others you also take service fee without providing a service??? Making lots of money from the users of this ATM that never have money inside and yet takes service fee for free!!!!
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quentinhume Q's update12 Nov 2019, 08:09
Reviewer Update
When are you removing this ATM? You are taking service money for a ATM that is not in working condition!!! Pay back my service fee that you STOLE. How many others you also take service fee without providing a service??? Making lots of money from the users of this ATM that never have money inside and yet takes service fee for free!!!!