Pay back my money!!!

<p>I am so disappointed with Standard Bank, their service is the worst I've ever experienced...its pathetic!I was told that my query would be resolved by the 19 of August for my refund and only to find out that I got debited again by Standard bank today. When I did a follow up on the 18th I was told that a lady by the name of Vivian Radebe is handling my query and it is still pending. I called on the 24th and spoke to Algero and he told me that the debit order would not go off on the 26th I guess he **** cause it did now that means I have to run around again to get my money back,money that is not due to Standard Bank at all...im left with no other choice but to close my account cause its seems as if Standard bank is just prepared to continue *****ing from me and nothing is being done to stop it. I've been nice when I call into the call centres and now I've had it! This is a real inconvenience and I will not even be compensated for it,ill just get an apology,that's if ill even get one, its only but fair that I get interest on my money like you guys want interest when us people borrow money from you. I wouldn't recommend Standard Bank to anybody and tell your call center agents not to lie to your customers and to tell us the truth. Seeing that my query gets escalated over the phone and nothing happens I'll escalate it myself!Thank you Standard Bank for your dishonesty and your stinking service,much appreciated.</p> <p> </p>