MT
Malose T

1 reviews | Active since Apr 2024

17 Apr 2024, 15:38

Pathetis customer service received from Standard Bank Vehicle and Asset Finance Division

I am in the process of selling a vehicle financed by the bank (Standard Bank). I have the settlement letter, and offer to purchase. the only snag is that there is a shortfall, and I was given the *** and *** and an email address, but all in vain. All I need is acknowledgement of debt form and it seems I have hit the rock bottom.

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Replies (2)
Standard Bank
Standard Bank's reply17 Apr 2024, 15:42
Official
Hi Malose

Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply18 Apr 2024, 15:29
Official
Hi Malose

Thank you for taking our call. As per our telephone conservation an email was sent you regarding the process.

In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. 
 
Kindest regards, 
Standard Bank Social Media Team
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