Pathetick Standard Bank

Well where to start, I went to put some fuel into my car yesterday and when i wanted to pay my card declined and I tried again and still it declined. I felt like a fool then I went to the ATM at the service station and no funds showed in my account and I knew I had money.

Not sending a sms out to let clients know there is a problem don’t use your card , but they can give away R 15 million to help KZN that is in a sense is good but it’s my money , my bank charges adding to that money . I phoned Standard Bank and told them I can’t pay what is going on and they told me there was a problem and I asked a manager to phone me and that was about 13:25 and was waiting but to no avail. I was so embarrassed and a stranger came and paid for my fuel.

I left messages for a manager to phone me back, I called in with reference number ***. This was the reply 15h50'' Thank you for sending us your details. Our team will look into your matter and provide you with feedback.'' This morning I once again asked for a manager to call and the response 08h22 ''Hi John, we apologise for the delay. We will escalate the matter to our team to look into it and revert back to you.''

I wonder if I had millions of r in my account if i would be treated better. I’m not a client at Standard Bank just a freaking stupid ass banking with them and just an income and number.