IJ
Izak J

1 reviews | Active since Mar 2011

05 Dec 2025, 08:18

Pathetic, ***********, useless, the best way to describe them

I made an international payment 2 days ago. According to the system it should reflect in the destination bank account today. Guess what, standard bank forex has not even processed it, it's still sitting on processing, the money is still sitting in my account. Pathetic, ***********, useless. The best way to describe them

0
Replies (3)
Standard Bank
Standard Bank's reply05 Dec 2025, 09:05
Official
Good day Izak, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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IJ
Izak J's update05 Dec 2025, 09:43
Reviewer Update
Your service is pathetic. This is time sensitive and none of you are doing anything. The forex desk is not even picking up a phone. After 20 minutes of listening to music I gave up. I promise you, any penalty I get for late payments, YOU will pay, since you are twiddling your thumbs and not doing anything
IJ
Izak J's update05 Dec 2025, 15:57
Reviewer Update
yeah, its now 4 o clock and nothing has been done, I'm not gonna hold my breath