TM
Tshiamo M

1 reviews | Active since May 2023

07 Jan 2024, 23:46

Pathetic unexplainable Honouring fees

Being charged endless honoring fees for 1 missed single debit order, but why charge honoring fees of R300 for a single transaction???????This is pathetic really!

Its about time one move to a better competent bank than this ******* of a bank!!!

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Replies (4)
Standard Bank
Standard Bank's reply08 Jan 2024, 07:11
Official
Good day Tshiamo

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply09 Jan 2024, 10:45
Official
Good day Tshiamo

Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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TM
Tshiamo M's update09 Jan 2024, 10:50
Reviewer Update
Great service and excellent from Gorden Bila of Standard bank for resolving this matter promptly so! Rating his exceptional service a 10/10
Standard Bank
Standard Bank's reply09 Jan 2024, 10:59
Official
Good day Tshiamo

Thank you for taking the time to rate us positively and give us such excellent feedback. 

We truly appreciate it. 

Have a lovely day further! 

Kindest regards
Standard Bank Social Media Team 
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