Pathetic.... the staff dont know what they are doing

Item: Standard Bank
Rating: 1
Author: Karen L

Pathetic. I was told I could not open accounts, close accounts or transact. This bank is pathetic. I have been with Standard bank since I was 9. I will move all my accounts (5), my kids accounts (4) and my business accounts (2) and all the estate accounts we work with to any other bank. STD has my home loan too and I want to move that too!!!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

03 May 2019, 03:03

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply03 May 2019, 03:03

Official