Pathetic tactics

Item: Standard Bank
Rating: 1
Author: Thabo M

I do not understand why this bank would not let me go when I tell them I no longer want to be their client. They use all the tactics to delay closing my account and wonder if they think they will change my mind. Please accept that other banks are doing better than you and you are going to loose clients to these banks. Period!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

25 Aug 2020, 10:17

Hello Thabo

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 Aug 2020, 10:17

Official

Hello Thabo

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

10 Sept 2020, 12:41

Dear Thabo Mmethi

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply10 Sept 2020, 12:41

Official