1 reviews | Active since Jul 2016

17 May 2019, 16:13

Pathetic Systems!!!!!!

Your ATM machine at Lenesia had a cash jam when I made a deposit today. I explained to your staff that I needed the money urgently but they did not care and told me about the process of logging a call and waiting up to 7 days for my money. Why do customers have to be penalised for your machines jamming all other banks just reject notes if they cant complete the deposit.

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Replies (2)
Standard Bank
Standard Bank's reply17 May 2019, 19:34
Official
 Hi Nomonde

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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's update20 May 2019, 16:53
Reviewer Update
Hi
It's been three days since I wrote the bad review. Your consultant has not called yet. I WANT MY MONEY!!!