MG
Megan G
1 reviews | Active since Aug 2014
28 Sept 2021, 05:48
Pathetic System
Hi
I went to Maponya STD Bank on Saturday to have my cellphone number changed on notifications and internet banking as my phone was ******, the notifications I receive I still cannot get into my account as the number has not changed.
This is pathetic service, I need to make payments from my account and I cannot because STD Bank is not very efficient in getting requests completed.
Why do I have to follow up....
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Standard Bank's replyOfficial
29 Sept 2021, 09:10Good day Megan
Thank you for posting your comment. We assure you, that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Please accept our apologies for the inconvenience and undue frustration, this has caused. Your continued support is appreciated. Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you, that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Please accept our apologies for the inconvenience and undue frustration, this has caused. Your continued support is appreciated. Kind regards, Complaint Resolution Centre
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Standard Bank's reply29 Sept 2021, 09:10
Official
Good day Megan
Thank you for posting your comment. We assure you, that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Please accept our apologies for the inconvenience and undue frustration, this has caused. Your continued support is appreciated. Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you, that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Please accept our apologies for the inconvenience and undue frustration, this has caused. Your continued support is appreciated. Kind regards, Complaint Resolution Centre
*** *** (fax)
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