Pathetic Standeard bank service

It seems like the only way to get an answer from Standard bank is to write a negative review. This is very sad that an leading South African bank can operate this way.

I closed my account 7 months ago. I still have money in my account that needs to be transferred to my current Capitec account. I visited the Standard Bank branch in Silverton(2024-04-08) and liaise with Sibongile Maketekete. She forwarded my complaint to head office, since the branch personnel does not have any say anymore. No communication for 2 and a half weeks. I have all the email to prove my point.

I cant seem to get my money back from standard bank.

I will never support you with any of my future endeavors. This is really pathetic service.