Pathetic Standard Bank service.

Pathetic service and non-existent public relations! I need a debit card and HAVE to go to a branch. Yesterday: Mall Of Africa - queues out the door for up to 80 meters outside branch. Today: Centurion main branch, same story, so I go to Menlyn and wait in a God damned queue. 45 minutes and moved 2 meters, must have 40-50 people in front of me. Not once could any staff member from the branch come out and greet ITS CUSTOMERS and give us information, for all iI knew I could have been in the African Bank queue. This is just not good enough......all the while my accounts stay frozen. Thank you for unacceptable service, Moving nowhere fast!