PATHETIC STANDARD BANK LADYSMITH

I went to standard bank to make a payment transfer. Myself together with over 20 customers stood in 1 queue. There are 3 queues, but according to the staff you may only enter the other faster 2 queues and will be assisted faster only if you have a cheque account. There was an indian woman named chamila who did not have any customers at the other queue but she refused to assist me because I did not hold a cheque card. I stood in the queue for 1 hour and 25 minutes , my lunch was long over.There were 2 people assisting the customers and then the one goes on lunch while the queue is still so long. There were people who told me that they were waiting for 2 hours. The staff at standard bank ladysmith have a very bad attitude. I have invested over R100 000 in that bank and I am treated that way just because I do not have a cheque account! There were old people standing in that queue for over an hour. IF STANDARD BANK DOES NOT VALUE CUSTOMERS WHO DO NOT HOLD A CHEQUE ACCOUNT WE WILL TAKE OUR MONEY ELSEWHERE. STANDARD BANK LADYSMITH IS THE WORST BANK I HAVE EVER BEEN TO!