DW
Dieter W

1 reviews | Active since Mar 2023

02 Oct 2023, 16:12

Pathetic Standard Bank

Pathetic customer service. Cannot get through on the phone, nowhere to call etc. Pathetic! Customer service does not exist.

0
Replies (4)
Standard Bank
Standard Bank's reply02 Oct 2023, 16:31
Official
Good Day Dieter

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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DW
Dieter W's update02 Oct 2023, 17:35
Reviewer Update
Amazingly I got a call within 10 minutes of posting...... Someone is watching Hellopeter!
Standard Bank
Standard Bank's reply02 Oct 2023, 17:40
Official
Good Day Dieter 

Our team has advised us that they have tried to reach you to no avail.

An email has has been sent, please acknowledge and respond accordingly.

Kind Regards 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply03 Oct 2023, 10:38
Official
Good Day Dieter

Thank you for allowing us the opportunity to turn your experience with us into a positive one.

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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