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douglaso.walker douglaso.walker
1 reviews | Active since Sept 2016
15 Aug 2022, 12:06
Pathetic Standard Bank
I have tried unsuccessfully from 26 April 2022 to update my business documents and signatures on my Business Cheque account. I have been given the runaround from M. Kekana to G. Kekana with no end in sight
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Replies (2)
Standard Bank's replyOfficial
15 Aug 2022, 12:11Dear Douglas,
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply15 Aug 2022, 12:11
Official
Dear Douglas,
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
18 Aug 2022, 10:29Good day Douglas,
Thank you for bringing your concerns to our attention. We have received confirmation that the matter is currently being looked into and that they have engaged you.
We trust the below is correct.
Thank you for bringing your concerns to our attention. We have received confirmation that the matter is currently being looked into and that they have engaged you.
We trust the below is correct.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply18 Aug 2022, 10:29
Official
Good day Douglas,
Thank you for bringing your concerns to our attention. We have received confirmation that the matter is currently being looked into and that they have engaged you.
We trust the below is correct.
Thank you for bringing your concerns to our attention. We have received confirmation that the matter is currently being looked into and that they have engaged you.
We trust the below is correct.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team