ML
Mellissa L

1 reviews | Active since Nov 2023

08 Nov 2023, 12:54

Pathetic Standarbank

All the Standarbank ATM's are faulty everywhere you go in Klerksdorp. There's no number on the Standarbank ATM in Matlosana Mall for you to phone incase of an emergency with the ATM. So not only do you have to rush to the bank to report it, but once at the bank you have to wait HOURS just to be consulted. PATHETIC if you ask me. I waisted petrol just to drive to Standarbank and for them to tell me I have to wait. Standarbank get your act together.

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Replies (2)
Standard Bank
Standard Bank's reply08 Nov 2023, 13:10
Official
Dear Mellissa

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply08 Nov 2023, 13:11
Official
Dear Melissa

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
***