SC
Service C
1 reviews | Active since Aug 2010
21 Jun 2021, 14:05
Pathetic slow service from Standard Bank group
I have been a SBSA client for 18 years , i app**** for an emergency facility and it was approved. I sent requested info to digitalfulfillment center email address however 3 days later now no response nor can anyone assist as that department only has an email address , this is ridiculous service for a loan standing client
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
22 Jun 2021, 00:59Hello,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply22 Jun 2021, 00:59
Official
Hello,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
22 Jun 2021, 01:02Hello,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply22 Jun 2021, 01:02
Official
Hello,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***