mP
mohamed P

1 reviews | Active since Jun 2015

27 Dec 2023, 10:15

Pathetic slow service!!!!!

what pathetic slow service at the overport city branch

0
Replies (2)
Standard Bank
Standard Bank's reply27 Dec 2023, 10:21
Official
Dear Mohamed, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

This complaint has been forwarded to the branch to investigate the matter.

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply28 Dec 2023, 13:22
Official
Dear Mohamed, 

Thank you for allowing us the opportunity to investigate this matter. Our branch management  team has assured us that they have reached out and remediated the service. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team 
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