PATHETIC SERVICES AT STANDARD BANK - NEVER JOIN STANDARD BANK

on the 25th April 2022 i requested for a statement i was pushed from pillar to post just to be told they cannot help me i must call the specific branch or call ***upon calling this number and following all the prompts I was Number 130 in queue . I then requested to have a call back as I DO NOT have the time to wait from being 130 in queue to being number 1 so I can be assisted ABSOLUTEKY PATHETIC . Eventually upon receiving a call back , I requested for assistance once again to receive a statement. i was asked to answer some security questions and was then told she will 'TRY' to assist me and then put me on hold . i waitied for the lady to get back to the call , only for her to tell me theres a delay i should wait some more after waiting or some time i was then transferred to another person and then they cut the call . i dont know how standard bank staff is trained but it is ABSOLUTELY DISGUSTING how they are so damn *********** and unable to do their job and help with a simple request !!!!!!!

I WILL NEVER EVER RECOMMEND ANYONE TO JOIN STANDARD BANK NO MATTER HOW DESPERATE THEY MAY BE