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chantal R
1 reviews | Active since Nov 2014
10 Oct 2023, 10:30
Pathetic ***** services
They have ***** lines but to get hold of any of the consults waited over 10 minutes still no answer, tried the other number and was no 39 on the waiting list. What’s the use having these services that people can’t even use. But they want ***** to be reported but how
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
10 Oct 2023, 10:33Hi Chantal
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply10 Oct 2023, 10:33
Official
Hi Chantal
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
13 Oct 2023, 14:22Hi Chantal
Thank you for taking our call.
Thank you for taking our call.
We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply13 Oct 2023, 14:22
Official
Hi Chantal
Thank you for taking our call.
Thank you for taking our call.
We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team