CV
Cathy V
1 reviews | Active since May 2018
14 Jan 2026, 10:46
Pathetic service with home loans
A standard bank second home loan was app**** for, it went to the deeds office and was registered a month ago, home loans has still not paid the loan after 5 payments attempts which they apparently did and almost a month later, still no payment. Each time it's a different excuse, back log in payments, it will be in within 3,days, it will be in today, it will be in tomorrow this service is absolutely pathetic!
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Standard Bank's replyOfficial
14 Jan 2026, 11:03Good day Cathy,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply14 Jan 2026, 11:03
Official
Good day Cathy,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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